01727 576125

hello@groundtecs.co.uk

Privacy Policy

Last Updated: 07.11.25

Who We Are

Ground Technology Group Ltd (‘we’, ‘us’, or ‘our’) is committed to protecting the privacy and security of your personal data. We are specialist installers of groundworks systems and our website, www.groundtecs.co.uk, provides an overview of our services and acts as a point of enquiry.

Our registered office address is 1 Andromeda House, Calleva Park, Aldermaston, Berkshire RG7 8AP, United Kingdom.

1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: Includes your first name, last name, business name, and job title.
  • Contact Data: Includes your business address, email address, and telephone number.
  • Technical Data: Includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
  • Usage Data: Includes information about how you use our website, such as the pages you view.

We also collect Aggregated Data such as statistical or demographic data. Aggregated Data is not considered personal data as it does not directly or indirectly reveal your identity.

2. How Your Personal Data is Collected

We use different methods to collect data from and about you, including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or corresponding with us by phone, email, or otherwise. This includes personal data you provide when you:
    • Enquire about our products or services.
    • Request to be sent our brochure.
  • Embedded Form (‘Fill Out’). Our website includes an embedded contact form (using the third-party service ‘Fill Out’). When you submit an enquiry through this form, the Identity and Contact Data you enter is collected by the form provider and transferred to us so we can respond to your request.
  • Automated technologies or interactions. As you interact with our website, we automatically collect Technical and Usage Data. We use the following technologies that may involve the processing of personal data:
    • Google Fonts: Our website uses Google Fonts, which are loaded from Google’s servers. When you view our website, your browser sends a request to Google’s server to load the fonts. This means Google receives your IP address and may record information about your device and browser.
    • Elementor: Our website is built using the Elementor platform, which may collect Technical Data to ensure the website functions correctly.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Responding to Enquiries: To respond to your enquiries, provide quotations, and manage our relationship with you.
  • Website Administration: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • Website Functionality: To ensure the correct display of our website’s visual elements (Google Fonts).

4. Disclosure of Your Personal Data

We may share your personal data with the parties set out below:

  • Internal Third Parties: Other companies in the Ground Technology Group for IT and system administration services.
  • External Third Parties:
    • Service providers acting as processors who provide IT and system administration services, including our website platform (Elementor) and our embedded forms (Fill Out).
    • Professional advisers including lawyers, bankers, auditors, and insurers.
    • HM Revenue & Customs, regulators, and other authorities.

5. International Transfers

We are a UK-based company and generally store data within the UK or European Economic Area (EEA). However, some of our external third-party service providers, such as Google (for Google Fonts), are based outside the UK/EEA, so their processing of your personal data will involve a transfer of data outside the UK/EEA.

Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us using the details below.

7. Contact Details

  • Full name of legal entity: Ground Technology Group Ltd
  • Email address: hello@groundtecs.co.uk
  • Postal address: 1 Andromeda House, Calleva Park, Aldermaston, Berkshire RG7 8AP, United Kingdom

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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